10oz Coffee Mug

Ordering questions

♦What is the order procedure ?  

Δ1. Email the enquiry to us feel free.

Δ2. Our professional sales team will provide you with an official quotation through e-mail.

Δ3. After 30% deposit and samples charge are received, we will start the pre-product sample manufacturing procedure. This take about 5-7 working days.

Δ4. The manufacturing process begins after the pre-production sample is approved by the client.

 

Payment questions

♦What is the payment term ?

T/T or Paypal 30% deposit and T/T or Paypal balance before shipment

 

Printing questions

♦1. How can I send my graphic file to you ? Which format do you prefer ?

Δ1. It is better to save your file in AI/ PDF/PSD or JPG format.

Δ2. You can send graphic files to us through email.

  

♦2. What is the printing method and printing cost ?

Δ1.Silkscreen printing: The print mould charge of the silkscreen printing is US$17.00 /Color(base on your logo design), printing cost of each color print on each umbrella panelor pouch is US$0.06(base on the logo design and print request).

Δ2. Offset printing: The setup cost of the offset printing is US$400.00~US$600 / each color (Base on the umbrella size, Maximum 8colors).Printing cost for each panel is around US$0.3~US$0.7/PCS(base on the umbrella size).

Δ3. Is it possible to print logos on the handle? There are 3 methods for printing logos or words on the handle: silkscreen printing, engraving, or embossing

Δ1. Silkscreen Printing: 
This method can apply on most of the materials such as plastic, metal, aluminum, wooden, rubber, PU leather wrapped or eva etc. The setup charge of the silkscreen printing is US$80.00, printing cost of each color print on Handle is US$0.06.
Δ2. Engraving: 
This method can only apply on metal or aluminum handle. The minimum quantity of the engraving logo on handle is 1,000 pcs. The setup charge and engraving charge per handle depends on the size of the engraving area.
Δ3. Embossing: 
This method can only apply on the wooden and PU leather wrapped handle
The minimum quantity of the embossing logo on handle is 1,000 pcs. Molding charge and embossing charge per handle depends on the size of the logo.

 

Design questions

♦Can you design the umbrella for our company ?

Our professional in-house designer team is always ready to design the umbrella for clients. The design fee depends on the size of the project.

 

Production questions

♦What is the minimum order quantity (MOQ)?

MOQ of most of the items is 300 pcs. However, we can merge the manufacturing process with an existing order if not reaching the MOQ.

♦What is the production time ?

Δ1.The production time of pre-production sample is 7-10 working days after 30% deposit and printing setup charge received.

Δ2. The lead time of manufacturing process depends on the order quantity. Normally the lead time is between 10-35 days.

Can I get the umbrella sample from you ?

1.Will charge you USD20/PCS sample if you no need to custom any logo on it, and will refund when you confirm the order.

2.If you need custom some logo on the umbrella sample will charge you the logo mould charge and won't refund.

 

Package questions

♦What is the packaging of the umbrella ?

Δ1.Each umbrella is well protected by an individual polybag. Fold umbrella with one fabric pouch normally. And the straight umbrella price not including self fabric pouch.

Δ2.You can choose individual umbrella fabric pouch for straight umbrella. There is an extra cost US$0.1~0.3depend on the pouch design you choose and the pouch size.

Δ3. Besides the umbrella pouch, you can choose some other luxury packaging such as plastic case/eva box etc. The price is based on the material that you choose.

 

Delivery questions

♦What is the delivery charge ?

Δ1.Our price including all FOB documents charge.

Δ2.Quoted the price base on the shipping port is Shenzhen, if requested ship the umbrellas from other sea port. There will some shipping surcharge. It is base on which sea port you changed.

 

♦How can I receive your samples ?

Δ1. Overseas buyer: You should provide us with the courier account such as DHL, FEDEX, UPS etc. We will not be responsible for the delivery charge of the samples. Or you pay the shipping cost to us advance and we help you to pay the forwarder in our side, this way will be cheaper.

Δ2. Local buyer: You should provide us with the full mailing address. We will send the samples to you by local courier.