According to statistics, there are tens of millions of e-mails transmitted through the Internet every day, but half are spam or unnecessary. "To respect a person in business communication, you must first understand how to save time for him." An important aspect of e-mail etiquette is to save others time and only provide valuable information to those who need it. By writing an email, one can see the attitude of a human being. When you write each email as a sender, you need to think of how the recipient will see the email, what you want to say to the other party, or stand in the other's position. At the same time, do not over-expect other people's answers, and certainly not dismiss others' answers. Mail is very different from personal mail. This is a problem of mail etiquette in the workplace. As a company employee, mail is an indispensable tool in our daily work. How to use it? Today Xiaobian gave everyone the finishing touches. Recording these details can also be regarded as a small summary of the details of the workplace. I. About the topic Topics are the first information the receiver knows about the email, so it is important to outline the topic and use a meaningful subject line so that the recipient can quickly understand the content of the email and determine its importance. 1, must not blank titles, this is the most impolite; 2, the title should be short, not lengthy, do not let Outlook use "..." to display your title; 3, the title should really reflect the content and importance of the article, avoid using unclear titles such as "Mr. Wang"; 4. A letter is as specific as possible to a single topic. It does not mention many things in a letter so that it can be organized in the future; 5, can use appropriate capital letters or special characters (such as "!", etc.) to highlight the title, causing the attention of the recipient, but should be appropriate, in particular, do not casually use "emergency" and the like; 6, reply to each other's mail, you can change the title according to the content of the reply, do not "RERE" a long list. Second, about the title and greetings 1. Appropriately address recipients and take measures. The beginning of the e-mail should be addressed to the recipient. This is not only polite, but also a clear reminder of a recipient, this email is for him, asking him to give the necessary response; in the case of multiple recipients can call everyone, ALL. If the other party has a job, he should honor the other party according to his job title, such as "x manager"; if he is not clear, he should be called according to the usual "Mr. x" and "Miss x," but it is necessary to clarify gender first. Unfamiliar people should not call English names directly, nor should they call English names for those whose rank is higher than themselves. It is also impolite to call full names. Don't catch anyone using "Dear xxx". 2. It is best to have a greeting at the beginning of the E-mail. The simplest beginning to write a "HI", Chinese to write a "hello"; the end of a common write BestRegards, Chinese write "I wish you well" and the like can. As the saying goes, "there are many people do not blame", polite, and always good, even if there are some places in the mail is not appropriate, the other side can also be treated calmly. Third, about the text 1. The E-mail body should be concise and straightforward. The E-mail body should be clear and concise; if there is a lot of specific content, the text should only be presented as a summary, and then a separate document should be written as an attachment for a detailed description. The text should be fluent, using simple vocabulary and short sentences, accurately and clearly expressed, and avoid making obscure statements. It's best not to let people scroll through your e-mails. Don't learn Don Juan. 2. Note the tone of the E-mail. According to the recipient's familiarity with the level, level relationship; mail is the difference between the internal or external nature, select the appropriate tone to discuss, so as not to cause the other side discomfort. Respect each other, and phrases such as “please, thank you†should appear frequently. E-mail can be easily transferred to others, so comments on the opinions of others must be careful and objective. "The mail door" is a profound lesson! 3, E-mail text and more use 1234 list, clear and clear. If things are complicated, it is best to give a clear and clear description of the paragraphs 1, 2, 3, and 4. Keeping each of your paragraphs short is not lengthy, and no one has time to look carefully at the lengthy pieces you didn’t break out. 4, an email to complete the information. It's best to clearly state the relevant information in one email. Don't send a message like “supplement†or “correction†after two minutes. This can be very offensive. 5. Avoid spelling mistakes and misspellings as much as possible. Pay attention to using spell checking. This is a respect for others and an expression of one's own attitude. If it is English E-mail, it is best to open the spell check function; if it is Chinese E-mail, pay attention to the phonetic input method to bring you the same kind of mentally retarded words. Before the mail is sent, be sure to read it carefully and check whether the text is fluent and spelling is wrong. 6, reasonably prompt important information. Don't use a capital letter, bold italics, color fonts, and larger fonts to prompt some information. Reasonable cues are necessary, but too many cues can make people lose focus and influence readings. 7, rational use of pictures, forms and other forms to assist in elaboration. For many e-mails with technical introduction or discussion, it is difficult to describe them clearly in words. If you elaborate with the chart, the recipient will praise you for your consideration. 8. Do not use smile characters such as ":)" at all. This is frivolous in business letters. Business E-mail is not your love letter, so ":)" is best used with caution. Use only in certain situations where you really need to emphasize a certain relaxing atmosphere. Fourth, on the annex 1. If the email contains an attachment, the recipient should be prompted to view the attachment in the text; 2. Attachment files should be named after meaningful names, and file names that cannot be read by alien talents can be used; 3, the text should be a brief description of the contents of the annex, especially with multiple attachments; 4. The number of attachments should not exceed four, and when the number is larger, it should be packed and compressed into one file; 5, if the attachment is a special format file, because in the text to explain the open mode, so as not to affect the use; 6, if the attachment is too large (not more than 2MB), it should be divided into several small files to send. V. Language Selection and Chinese Character Code 1. Use English mail only when necessary. English mail is only a tool for communication, not for showing off and practicing English. If there are foreigners in the recipient, they should use English mail exchange; if the recipient is Chinese in other countries and regions, they should also use English to communicate. Due to the problem of Chinese coding, your Chinese mail may appear in other regions. Garbled books. 2, respect each other's habits, do not initiate English mail. If the other party is using Chinese in your email, please don't send your email in English to him. If the other party sends you an email in English, don't reply in Chinese. 3, for some informative or important mail, it is recommended to use Chinese. It is difficult for you to guarantee that there is a problem with your level of English expression or the level of understanding of someone in the recipient, which will affect the resolution of the issues involved in the email. 4, choose to read the font size and font. The Chinese language uses the Song or New Song body. In English, Verdana or Arial fonts are used, and the font size can be 5 or 10 characters. This is the font size and font that have been researched and proven to be best for online reading. Do not use bizarre fonts or italics. It is best not to use background letters, especially for official mail. Sixth, ending signature Each message should be signed at the end so that the other party can clearly know the sender information. Although your friend may recognize you from the sender, do not design such work for your friend. 1, the signature information should not be too much. It is necessary to add a signature file at the end of the email message. The signature file may include information such as name, job title, company, telephone, fax, address, etc., but the information should not be too many lines, generally not exceeding 4 lines. You just need to put some necessary information on it. The other party will naturally contact you if you need more detailed information. It is possible to quote a phrase as part of your signature, such as your motto, or your company’s slogan. But to distinguish between the recipient's objects and occasions, remember to be decent. 2. Do not use only one signature file. The signature files should be simplified for e-mail exchanges with internal, private, and familiar customers. An overly formal signature file will alienate the other party. You can set multiple signatures in Outlook and call them flexibly. 3, the signature file text should be selected and the text match, simplified, traditional or English, so as to avoid becoming garbled. The font size should generally be smaller than the body font. After this series of discussions, I believe that everyone should have a certain understanding of the etiquette in the workplace e-mail. To sum up in the end two sentences: Only send necessary emails and send emails! The company Sports Equipment Co., Ltd. mainly produces outdoor slides, kindergarten toys, children's furniture, outdoor equipment, kindergarten rubber mats, naughty castles, etc. It is a science and technology enterprise integrating design, production, sales, and after-sales services. Website:. Advisory telephone. The company's pleasure and dedication to serve you! Factory address: No. 16, Chuangqiang Road, Lucheng District, Wenzhou City Light Industry Park. Ningbo XISXI E-commerce Co., Ltd , https://www.petspetsdoggze.com