Speaking of Dongyang, everyone's first reaction is Hengdian Film Studio, woodcarving and mahogany furniture. As one of Dongyang's pillar industries, there are 1003 mahogany furniture enterprises in the local area, but more than half are small enterprises and self-employed households. Sales of mahogany furniture have gone up, and consumer complaints related to it have also increased. According to the data of the Dongyang City Administration for Industry and Commerce, in 2011, there were only 1 complaints about the consumption of mahogany furniture, and 13 in 2012. By the end of this year, there have been 20 cases in the first 10 months. For the tens of thousands and hundreds of thousands of mahogany furniture, it is really a headache to encounter consumer problems. What are the depressed things that consumers have encountered? How to solve these things? Yesterday, the staff of the Dongyang City Administration for Industry and Commerce made a summary and gave countermeasures. Fancy red furniture gets the hand color black and blue Case: In August 2012, Laozhang ordered a round table, a bed and a TV cabinet in a merchant in Dongyang China Woodcarving City, and paid a deposit of 150,000 yuan. At that time, the model, size and material of the furniture were indicated on the contract. They were also specially stated to be made according to the samples in the store. The contract was marked with the goods picked up in November. However, the merchant has been dragged until May of this year, and the old chapter found that the furniture made by the merchant did not match the material and color of the sample at the time. "The color of the sample is red, and the color of the furniture made is black. Green." The old chapter is very depressed, requiring the merchant to return the deposit and pay the corresponding liquidated damages. Coordination results: The two sides reached an agreement, the merchant agreed to exchange, the difference to find compensation. Interpretation of industry and commerce: "Like the old chapter, it took a long time to receive the goods, or the furniture and the contract were different." The staff said, "Do not act according to the contract, deliberately or unreasonably delay the delivery of the product. Time; in the absence of communication with the consumer, the product model, size, production process, and even some operators have shoddy, fake and false prices, the original contract of the red wood quality There is fraud in the replacement." The staff said that the business owners of mahogany furniture are not high in many cultures, and their legal awareness is not strong. If the contract is like a game, they want to change it. Four-legged mahogany treasures shipped to Beijing to become three-legged Case: On January 1, 2013, Mr. Zhu of Beijing purchased a set of shelf and a set of ring chairs in China Woodcarving City, totaling 24,000 yuan, and the goods were sent to Beijing. The Bogu frame is a multi-layer wooden frame that is placed indoors to display antique treasures. The value is 6,000 yuan. However, after receiving the goods, Mr. Zhu found that one of the legs of the shelf was broken, requiring free repair, but the merchant refused. In the eyes of the merchants, the leg break of the shelf was caused by Mr. Zhu inadvertently during the handling. Coordination result: The merchant agrees to return to the factory for repair, the repair fee is the responsibility of the merchant, and the return shipping costs are each borne half. Mr. Zhu finally chooses to transport the one-stop freight unit back, and avoids damage to the furniture again. Interpretation of industry and commerce: "After the logistics and transportation, many products have gone to the hands of consumers, and there have been paint lacquering, cracking and broken legs. Some products have been wormed after a period of use. Some products have odor and formaldehyde emission exceeds the standard. The staff said that the Dongyang mahogany furniture industry started shortly, and the business operators are generally engaged in technology, and the enterprise quality management system is not perfect. The lack of after-sales service is also a prominent problem. "Many companies have short-term behaviors, paying less attention to product quality, adopting guerrilla sales methods, or separating production workshops from sales areas. Once products are sold, they immediately leave, and consumers find quality problems. I can't find the seller." How to buy a satisfactory mahogany furniture The staff of the industrial and commercial department said that the quality of the mahogany furniture of the big brand will be more secure. “The big factory will establish a quality management system from the inspection of raw materials into the factory.†Because ordinary people have limited ability to distinguish redwoods, even experts may have to leave their eyes. "So you should be cautious when purchasing, and make more decisions after learning more." To ensure that the quality of the furniture after the selection is no problem, the work of the industrial and commercial departments is required. "The act of sublimating, falsely replenishing, and falsifying the price of the consumer's legitimate rights and interests as a key target." "The problem with the product is not terrible. The key point is what to do after the problem occurs." In order to dispel the worries of everyone buying furniture, Dongyang Industry and Commerce will also provide legal training to the mahogany furniture enterprises to avoid delays or even reluctance to resolve disputes. Strider Balance Bike,Best Balance Bike,Wishbone Bike,Wooden Balance Bike ANDER LEISURE PRODUCTS CO.,LTD , https://www.anderbike.com