Regardless of the store customer sentiment in each industry, brand promotion, impression communication, will affect the customer's choice when buying next time. So whoever makes these details will stand out in the future competition. So which member management system does the merchant choose? Can we achieve meticulous management and bind customers from all aspects to stand out from it?
Spiritual level: service plan
For merchants, to do a good membership system, service is the most important and an indispensable link, not only in-store services, but more after leaving the store. Because the services in the store are done by every company, the difference between each store is not big, and the service after the store is a link that many merchants have not yet realized. The manufacturer's member management system is here to help merchants establish To gain a competitive advantage. Merchants have an absolute advantage over others, and it is easy to widen the gap with competitors, and this link is also not done by the staff.
Material level: perfecting the points rules
Everyone has done the practice of earning points and redeeming points for gifts, even more than ten years ago. The effect is not very satisfactory. The reason is that the channel for obtaining points is relatively simple, and the gifts exchanged are not transparent enough, which causes members to pay less attention to points. Lost the meaning of points.
The manufacturer's member management system has added channels for customers to obtain points in traditional point acquisition and redemption: recommending, participating in WeChat games, activities, and signing in, making points more flexible; and tapping points for more diverse uses: upgrading members Levels, redemption of e-vouchers, and spending money, let members know the importance of points. Slowly, the membership management system can improve the interaction between merchants and members, reduce the loss of members, and increase the return rate of members.
After-sales level: return visit to customers
The automatic and intelligent follow-up of the manufacturer's member management system, customer service that never fails, saves a lot of manpower and can also remind members to care and enhance the experience of members. After the purchase, the customer can follow up the usage through SMS. On holidays, you can send SMS greetings, engage in activities in the store, or notify the customer through SMS, cultivate the consumer while establishing a professional brand image, increase the membership to the store rate, and improve the conversion of secondary consumption .
The membership system of the manufacturer's member management system manufactures and shares a large amount of data every day. The future is also the era of big data. Our member data is a Jinshan silver mine, but merchants must have the mining ability to sort out these data for precise marketing. And differentiated services, rely on our staff to do, not only the workload is heavy and complicated, the difficulty of implementation is also relatively high.
In this data era, the comparison is no longer with the expansion rate of enterprise stores, but with the speed of responding to consumer demand! In this data era, no one is more alarming than anyone else ’s advertising, and it is the word-of-mouth communication effect of consumers! In this data era, it is not like who has the number of stores, but who has massive accurate data. The manufacturer's member management system can evolve these data into attracting passenger flow and terminal management.
Which member management system is good? The manufacturer membership management system can directly perform customer maintenance from the material level, spiritual level, after-sales level, etc., so that the old customers become more and more stable, and the new customers become old customers, and stand out in the industry.Horse Tail Curry Comb ,Curry Comb Rubber,Plastic Curry Comb,Metal Curry Comb
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