Recently, some netizens posted in the well-known home forum that the brand's solid wood composite door that they purchased exudes a “disgusting smellâ€. After communicating with the brand customer service, it allows consumers to do their own testing. The netizens who have no experience in defending their rights do not know how to proceed to the next step. "Where to test? Is it because manufacturers and stores should go with me?" "What is the main item of taste?" With the question of consumers, the reporter After the interview, it was found that although the testing agency said that the testing was not difficult, the Consumers Association also said that if there were quality problems, it could be negotiated and returned. However, there were two voices in the industry. Some said that the main reason may be insufficient ventilation and testing for money. Some people said that the door is definitely not qualified. In the end, how to protect rights, consumers are in trouble. â–¡ User encounter After half a month of installation, the taste is still nasal On April 29th, a netizen posted in a home forum that a certain brand of solid wood composite door installed on April 10 has always had a great taste. "My mother... because I can't stand the disgusting smell, open the window, I have a cold, and I have a bad cough." The post said that the netizen said to the brand after the sale, but asked to ask the netizen to go. “Where to detect? Is it the manufacturer or the store that should go with me?†“Do you have friends who know the specific procedures? For example, what is the main item of Wei Da?†It seems that users who have no concept of rights protection are in the forum. Help. â–¡ rights protection approach Easy to test and unqualified The first question for netizens is whether they should test it themselves? On this issue, the reporter called the Beijing Consumers Association 96315 to consult the complaint telephone consultation as a consumer. The staff said that in this case, the consumer is advised to first consult with the manufacturer and find a testing agency approved by both parties for further inspection. "In case the merchant does not recognize the test results." In addition, the wooden door is a custom product, if there is a problem with the quality, can you return it? The staff said that according to the information provided by the reporter, if the amount of formaldehyde emission is found to be inconsistent with the national standards, consumers have the right to claim returns. Moreover, the wooden door, which has already been installed, will inevitably cause damage to the original decoration. For these direct losses, the staff of 96315 said that "it can also claim compensation." After consulting the insiders, the reporter learned that if the environmental protection aspect of the wooden door is really unqualified, there are generally two ways to deal with the manufacturer: First, the professional environmental management company can be used to manage the problem of excessive hazardous substances in the owner's home. The second is to return the product. Does the wooden door have a formal organization for testing, is the procedure troublesome? The investigations on the rights of sofas, broken aluminum windows and heaters that have been done in this journal are all due to lack of standards or high cost. Recently, the reporter asked the National Wood-based Panel and Wood Bamboo Products Quality Supervision and Inspection Center as a consumer to inquire about the inspection of wooden doors. The staff of the center said that consumers can be accepted for inspection, but the door should be destructively tested. The consumer can remove the door to the center (the door leaf and the door frame can be detected separately or as a whole). The cost of testing varies according to the number of items. For example, the amount of formaldehyde released is 600 yuan, and the time is about one week. In addition, the staff recommended that reporters read the LY/T1923-2010 "Interior Wooden Door" and GB18580-2001 "Indoor Decoration Materials Artificial Sheets and Their Products in the Formaldehyde Release Limit" before submitting the test, according to the above requirements. In the case of your own wooden door, determine the item you want to test. Curler Hair Automatic,Hair Straightener Machine,2 In 1 Hair Straightener,Ceramic Hair Straightener Ningbo Chuangxiang Electrical Appliance Co.,Ltd , https://www.haircurler-shaver.com