New law boosts home industry development

The new version of the Consumer Protection Law (referred to as the new "Cancellation Law") will be implemented on March 15th, the first revision since the law was enacted in 1993. The new “elimination method” embodies the legislative concept of treating consumers and operators equally and at the same time, and more obliquely inclined to consumers. According to industry insiders, the rectification and implementation of the new “elimination method” has regulated the home industry business to a certain extent, safeguarding the rights and interests of consumers, and also boosting the healthy and orderly development of the home industry.
New "elimination"
Give online shopping no reason to repentance The new "elimination of law" Article 25: Business operators use the network, television, telephone, mail order, etc. to sell goods, consumers have the right to return within seven days from the date of receipt of the goods, and no need Explain the reasons, except for the following products: (1) custom-made by consumers; (2) fresh and perishable; (3) digital products such as audio-visual products and computer software that are downloaded online or unpacked by consumers; (4) delivered Newspapers, periodicals.
In recent years, buying home products online has become a trend. In the 2013 "Double Eleven" online shopping carnival, although the home e-commerce has achieved good sales results, the rising return rate of the next month has become a difficult problem for the home industry to think deeply. Since the online shopping environment still has some immature places, how to reduce and protect the rights and interests of consumers? The revision and implementation of the new “elimination method” clearly shows that “no reason to return the system” for online shopping, so that consumers can really buy the home products or services they need, and help to urge home businesses to eliminate false advertisements when carrying out activities. And false propaganda to urge businesses to focus on improving their products or services.
New "elimination"
Article 29 of the new "Cleaning Law" for the protection of personal information: The operator shall collect and use the personal information of the consumer, and shall follow the principles of lawfulness, dueness and necessity, and clearly indicate the purpose, manner and scope of the collection and use of the information, and Consumers agree. The personal information collected by the operator and its staff must be kept strictly confidential and must not be disclosed, sold or illegally provided to others. The operator shall not send commercial information to the operator without the consent or request of the consumer or if the consumer expressly rejects it.
Consumers who have had a decoration experience have had such experience. If the new house has not been delivered, they will receive calls from various home improvement companies and home building materials dealers. When they are more than one day, they will even receive dozens of them. In this regard, the new “elimination method” clearly stipulates that “the operator shall not send commercial information to the consumer without the consent or request of the consumer, or the consumer expressly refuses.” This not only protects the consumer’s personal information, but also The implementation of the new "elimination of the law" has also imposed corresponding severe penalties on the infringement of the operators. Many netizens have said that "if it can really be implemented, it can be said that it is a big heart!" Looking back on the helplessness of "deep harassment calls", many decoration owners also said that they have a sense of security.
New "elimination"
Article 55 of the new "elimination of the law" for commercial fraud compensation: If the operator provides fraudulent acts on goods or services, it shall increase the compensation for the losses suffered by the consumers according to the requirements of the consumers, and increase the amount of compensation for the purchase of goods by consumers. The price of the payment or the cost of receiving the service is three times; if the amount of compensation is less than five hundred yuan, it is five hundred yuan. Where the law provides otherwise, it shall be in accordance with its provisions.
When buying home building materials, the phenomenon of deceiving consumers' rights and interests, such as the sale of small-name manufacturers, "brand-name" products, the promotion of E0 standard zero-formaldehyde, impersonation of valuable wood, etc., are frequently reported. The new "elimination of the law" increased the "return one loses three" "the amount of compensation is less than five hundred yuan, is five hundred yuan", etc., can effectively shock the home business, reduce business fraud, provide a strong law for consumer rights protection Guarantee is of great benefit to the integrity development of the home industry.